The problem with the recent influx of regulations is that nearly every LAT interprets them differently.
Add to the mix that the same LAT could change its attitude overnight with the appointment of a different contract manager and it’s easy to see how easy it is for problems to happen.
Our experience suggests that decisions by the CQC can sometimes not demonstrate consistency from the organisation, meaning dentists’ practice management can be at the mercy of individual decision makers rather than rule makers.
You also need to consider:
• Remaining in a positive relationship with your LAT is incredibly advantageous (and a poor relationship equally disadvantageous)
• A practice which has elected to be treated as an NHS body will have any dispute determined by the NHS Litigation Authority
• Many of the people experienced in dental practices who worked in the previous PCTs and CQC have left in recent years
So you can see how any issues with your LAT, the CQC or GDC can be tricky at best and career damaging at worst.
This is why you need to ensure that your legal advice comes from lawyers who know when to tread softly and when to let them know you mean business. We will always approach matters in a manner that will ensure the best possible outcome for our client rather than proving a point, even if it means smiling through gritted teeth.
We want to preserve your relationship with regulators in order to protect the commercial interests of your practice. But if that’s not possible, we play hardball as well and will fight your corner with everything we have at our disposal.
If you have a regulatory problem then get Goodman Grant on your side now.