Conveyancing solicitors often get bad press, and my level of expectation was not especially high. I have been beyond impressed by the timely way in which any enquiries have been dealt. Vanessa and Kate have been really excellent. Their correspondence is professional but personable and had the utmost confidence in their capabilities in dealing with our house sale and purchase.
I was absolutely confident that the team at Goodman Grant were handling the transaction in a highly satisfactory manner. The fact that I could contact them so easily was very reassuring. All my questions were answered and if any aspect required further consideration, the team was always very prompt and provided a first-class service.
I dealt with Paul Harris mainly and also with Ifath Khan, both of whom were very professional, always courteous and highly effective on the aspects that they handled.
I was very happy with the service I received and would certainly come back to the firm in the future. Everyone was very personable and very friendly and a complex transaction was managed with impressive ease by a very capable and competent team.
Excellent customer service and procedures.
Our experience with Goodman Grant was excellent and we both felt that we had entrusted the sale (of our practices) to "a safe pair of hands.
Response times to queries were quick and the whole team were definitely both knowledgeable and efficient. When things became a little fraught (due to time pressures etc.), John Grant was calm and pragmatic and totally in charge of the situation.
We felt that Heather Meakin, The Director of Business Services, really went beyond the call of duty. She was always available at any time of day, she gave reassurance and practical advice and she demonstrated dogged determination to get the deal done.
Also, if ever we thought that something needed dealing with or chivvying along a bit, Heather seemed to be able to put pressure on to bring it about. So often "leave it with me" is a phrase that actually means "stop bothering me", but Heather always seemed to come up trumps.
100% professional, diligent and efficient
I have been so delighted to work with John Grant and Hewi Ma during the sale of my NHS dental practice. They are 100% professional, diligent and efficient. I have no hesitation in recommending the Goodman Grant team.
However way above all that, they work with integrity, cheerfulness and heart.
I have been using this company for a long time because they are so reliable and professional. All of the work done by the solicitor is done to my best interest, even small details.
Kate and Vanessa, Thanks so much for your most professional work. It has been a pleasure to work with you. We greatly appreciate the time you took to complete this purchase in the best possible way, using your experience and insights into how to make it as smooth as possible. Thank you for your great service over the time and your prompt responses for each and every email. Your unprecedented service has taught me a new standard of professionalism. You are so lucky to have such a team in your office!
Their professionalism and the way they work to getting the best outcome for their client. They always had my best interest at the forefront of everything.
Nice smooth process! Good communication. Vanessa Devoy and Kate both really helpful
I had outstanding customer service from Ifath Khan. She kindly gave me her mobile number so that I could contact her in the evenings. It can be exceptionally difficult to speak to people during the day when you are working five days a week, so I appreciated that very much.
Goodman Grant were recommended to me by my accountant when I was acquiring a new dental practice. Having spoken to a few firms I was very impressed by Goodman Grant’s attention to detail. Working in the professional sector I can understand what traits are needed to be a 'true professional' - and this company certainly ticked every box. Goodman Grant went completely out of their way to promptly answer and deal with any of my constant (and irritating) questions and requests - and got the job done extremely efficiently.
Having been so impressed - I continued to use the company in my personal life when buying a flat - and if I need any services in the future I will definitely be returning.
I certainly learned a few things from this business which I will try to implement in my own.
I can genuinely say that John Grant and Ray Goodman and their team provide a great, specialist legal service to dentists. Many of our clients have worked with them, and we have also experienced the joys of employing John who is enthusiastic and has the necessary skills, diligence and occasional wit. They have proved they know their way around the various NHS organisations and CQC bodies, are familiar with all the quirks in buying/selling dental practices and have sufficient dental experience to write contracts and partnership/share agreements as watertight as they can reasonably be. There are other lawyers but there’s only one Goodman Grant!
We have no hesitation in recommending the services of Heather and Goodman Grant – we literally couldn’t have done it without them! For anyone thinking of selling a practice our advice would be to give yourselves a lot more time to accomplish this than we did; and to use the experts, Heather and the team at Goodman Grant.
Great experience in the past. No surprise, it was all great, as I expected. Claire Manning has been extremely efficient, brilliant service
Goodman Grant is an excellent company with which to deal. The service provided by Paul Edels and Nataleigh Adamson was first class. I would happily recommend Goodman Grant to anyone.
Excellent firm that is competitively priced. Brilliant service at reasonable price. Previous sale they charged less than quoted because of less work. Never believed a law firm would have such integrity.
Heather Meakin, the Director of Business Services provided a truly outstanding level of customer service. I could phone her anytime; she was always happy to support us through the process and answer any questions.
She was proactive in dealing with problems before they arose and mediated negotiations between ourselves (the vendor), the purchaser and both sets of legal representatives. Heather was so helpful throughout the whole process; her knowledge and experience in this area is truly first class.
You kept my best interests in mind under the special conditions of this purchase. The materials were prepared for me in advance even though the seller's solicitors were not ready. And your prompt replies gave me a great comfort.
Efficient, knowledgeable, personal service, sensible pricing. Vanessa Devoy - Fantastic!
I have to say, Hewi Ma and the rest of the team at Goodman Grant were brilliant. I was always confident that they were managing my matter to the very best of the considerable ability.
Whenever I needed to get hold of them, I managed to get through straight away and at all other times they kept me up to date with what was happening.
They were always very considerate in the way they explained what was going on – no legal jargon! And I really do feel as though everyone I dealt with was friendly and approachable.
Without a doubt, I would recommend the Goodman Grant team – in fact, I’d give them a solid 20 out of 10!